Season Chen

Season Chen

Client Service Manager

Ms. Chen graduated from State University of New York at Oswego.

After receiving the Bachelor's degree of Science in Science in Business Administration and Management, she joined Fiber USA Corp. (New York Branch of Genius Group) in 2010, and focused on providing a professional service to customers and liaising with key parties including third party suppliers and other company offices, developing logistics strategies that may affect the product inventory and distribution, assisting in the development of procedures to ensure cost control.

She is currently liaising directly with customers as well as clients of Genius Investment Limited Group, responsible for all customer service issues, managing work flow to exceed quality service goals, investigating and resolving customer inquiries in a timely manner, and developing highly empathetic client relationships.